Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Dundee | GPhC No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Dundee is a GPhC-registered online pharmacy weight loss clinic serving patients in Dundee, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for the personal information you provide to us. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511) and operates as an online clinic providing regulated weight loss services to patients across Dundee.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, height, BMI, and other health data relevant to your treatment
Payment information: Billing details processed securely through our payment provider
Communication records: Messages, consultation notes, and correspondence between you and our pharmacy team
Technical data: IP address, browser type, and website usage information collected through cookies

3. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatment and provide clinical consultations
To dispense and deliver medications safely — orders are typically dispatched within 1 working day once approved by our pharmacist
To maintain accurate patient records as required by pharmacy regulations
To communicate with you regarding your treatment, orders, and follow-up care
To process payments for services and prescriptions
To comply with our legal and regulatory obligations as a GPhC-registered pharmacy

Our lawful basis for processing your health data is Article 9(2)(h) UK GDPR — processing necessary for the provision of health care and treatment. For general personal data, we rely on legitimate interests and contractual necessity.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand website traffic and user behaviour (e.g. Google Analytics)
Functional cookies: Remember your preferences to improve your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to any third parties. We may share your information with trusted third parties only where necessary, including:

Delivery partners: To fulfil medication orders and ensure timely dispatch
Payment processors: To securely handle transactions
Healthcare professionals: If referral or clinical advice is required for your safety
Regulatory bodies: Where we are legally required to disclose information, such as to the GPhC or NHS authorities

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Financial records are kept for six years in accordance with HMRC requirements.

7. Data Security

We take the security of your data seriously. We use secure encryption, access controls, and regular security reviews to protect your information from unauthorised access, loss, or disclosure.

8. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and was last updated in July 2026.